Support

Questions or feedback? Email blue@poweredbysage.com.

Describe what happened and include your NotesPrompter version, Chrome version, and operating system. Speaker notes and presentation files are not needed for routine support.

The NotesPrompter button is missing

Open Presenter view from the menu beside Slideshow. Look in the separate Speaker Notes window. After installing or updating the extension, refresh Google Slides and reopen Presenter View.

Shortcuts are not working

Click inside NotesPrompter and close Settings or Help. Press Space to start or pause, or type a slide number followed by Enter to jump to it. Clicker behavior depends on the keyboard events your device sends.

Using reflected teleprompter hardware

Enable mirror mode in Settings. Adjust Target until the reading guide aligns with the camera lens, then save a hardware profile for that setup.